Access You Can Count On!
Our certified interpreters are available 24/7 via video or phone, providing fast, accurate, and flexible support across industries — including healthcare, government, legal, education, customer service, and more.
All interpreters undergo continuing education in medical interpretation as well as industry-specific terminology and best practices, ensuring clarity and professionalism in every interaction.
We proudly support regulatory compliance, including:
HIPAA (Health Insurance Portability and Accountability Act)
Title VI of the Civil Rights Act
Section 1557 of the Affordable Care Act (ACA)
ADA (Americans with Disabilities Act)
Whether you’re navigating a critical care conversation, a legal intake, a parent-teacher conference, or a customer support call — VerbatUm delivers the language access you need, when you need it.
Our Mission
At VerbatUm, we believe being understood is everything when it comes to language access. And it’s the reason behind our name. Verbatim means word-for-word accuracy. But interpreting is so much more than just repeating words! It means making sure every message carries the full weight of the speaker’s meaning and intent, so that everyone can be truly understood!
And so, we put the “U” in VerbatUm, to show our commitment to prioritize you when it comes to:
U Being heard.
U Being respected.
U Providing Language Access.
U Providing care.
U Achieving positive outcomes.
Because at VerbatUm, “U” are Understood!
And the reason is simple.
As a woman-owned company founded by immigrants, we’ve lived the consequences of language barriers, both personally and through the experiences of those we love.
One of our founders still remembers, as a child, witnessing the aftermath of a devastating medical error that her mother suffered, an error that could have been prevented if an interpreter had been present. Her mother’s critical needs were misunderstood, and that moment left a lasting impact. Experiences like these are not just memories, they are our motivation. They fuel our unwavering commitment to ensuring that language is never a barrier to care, compassion, or understanding. Not in a clinic. Not in an ER. Not anywhere!
Add to that our decades of experience building, leading, and improving language service operations, in addition to a deep commitment to client satisfaction, interpreter training, compliance, quality assurance, and recruiting, and you get a partner who brings both deep empathy and unmatched expertise to every interaction. VerbatUm is built for you, and trusted by providers, vendors, and organizations across industries.
From ERs to IEP meetings to legal hearings, and everything in between, we deliver fast, accurate communication when it matters most.
✔️ 24/7 access via phone, video, and ASL
✔️ Interpreters trained in healthcare, legal, education, and customer service
✔️ Fully HIPAA-compliant and aligned with Title VI, Section 1557, and ADA
✔️ Real-time scheduling, usage tracking, and reporting
✔️ Woman Owned Business, with a focus on quality and access
✔️ Continuously trained interpreters - never “just bilingual”
Whether you're caring for a patient, serving a client, or supporting a community, VerbatUm is your language access partner, combining compassion, precision, and performance so that every voice is heard, and every person is truly understood.
In today’s healthcare environment, language access is not optional, it’s essential to delivering quality of care and positive patient outcomes! At VerbatUm, we understand the complex challenges you face: clinical demands, regulatory pressure, workforce shortages, and the growing need to serve diverse populations with dignity and precision. We don’t just provide interpreters, we provide a partnership built around equity, safety, and care quality. Our interpreters are more than bilingual, they’re certified professionals, trained to navigate clinical settings with cultural sensitivity, ethical grounding, and technical accuracy.
“At VerbatUm, we do more than provide interpreters—we protect lives, dignity, and access to care”.
And while healthcare is at the heart of what we do, VerbatUm also provides critical language access solutions to:
Legal & Government agencies
Education institutions (including IEP support)
Customer service teams and more
Whether you’re improving discharge communication or navigating a legal intake, we deliver fast, reliable, and compliant language access — always aligned with your goals.
If your organization is seeking a language partner who understands the connection between communication and care, we’d be honored to support you. Because at VerbatUm you are Understood!